IT Policy

Every company should have IT policies in place. Policies form the foundation of an organization. Policies define how to approach the use and security of its computer systems, resources, and networks.

Role of IT Policy

Ensures that the use of computing and telecommunications resources aligns with the goals of the company. IT policy outlines the roles and responsibilities that every employee will follow to perform their task. It helps organizations protect themselves by having policies to govern certain areas such as security, software, and hardware inventory.

Guidelines

Security - Set guidelines for access to certain areas, passwords, confidentiality, data integrity. Keep data and systems safe.
Communication - Effective communication skills to reduce misunderstandings and confusion between employees, stakeholders, management, etc. Staff will know what to do in an unexpected event.
Use of technology - Guidelines for type of software, hardware, and systems to be purchased and used at the company.
Change management - ensures that changes are approved and managed in a IT department. Assure that changes are completely understood before being made.

Tools and Best Practices

CoBIT - Provides good practice for IT control and clear policy development. Includes a holistic approach which has all the minimum requirements for a policy framework.
Techniques or methods that have consistent, positive results in the organizations. These policies will benefit the entire organizations the best.
Monitor the performance of the policies to know what works for the organization and employees. Will help find gaps in efficiency and make improvements where necessary.